FAQs
Hola hermosa 💋
If you have any questions about your order, we got you. We're here to help — like familia.
If you still need assistance, contact us anytime at:
contact@chingonassocialclub.com
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Returns & Exchanges
We accept returns within 30 days of delivery.
To be eligible:
• Items must be unused, unwashed, and in original condition
• Items must have original packaging
Because our products are made-to-order, we do not offer direct exchanges. If you need a different item, please return your original order and place a new one.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Once your return is received, please allow 5–10 business days for processing.
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Shipping Information
All items are made-to-order, so processing time is required.
Processing Time:
2–5 business days
Estimated Shipping Time:
• Apparel: 5–10 business days
• Footwear: 7–15 business days
• Accessories & jewelry: 5–12 business days
Please note:
Shipping times may vary during high demand seasons or due to carrier delays.
We are not responsible for shipping delays caused by carriers or customs.
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Order Tracking
Yes 💅
Once your order ships, you will receive a tracking number via email.
Please allow a few days for tracking to update.
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How long will it take to receive my order?
Total delivery time = Processing + Shipping
Most orders arrive within 7–15 business days depending on the product.
Some items may take longer, and this will be indicated on the product page.
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Still have questions?
We’re always here for you 💋
contact@chingonassocialclub.com